Delivery Is Guaranteed! If Your Shipment Is Lost Or Seized We Will Reship Your Item Once At Our Own Expense.
Your Purchases Will Be Sent Directly By Courier To Your Doorstep. You Will Receive An Email With Your Order Confirmation Number And Your Tracking Number. With This Tracking Number You Can Track The Progress Of Your Parcel.
1 .Please Allow 3-5 Days For Delivery Of Your Shoes.
2 .Please Make Sure You Enter The Correct Shipping Address And Contact Number.
3 .We Are Not Responsible For Re-Shipping Costs If You Provided Us With An Incorrect Address.
4 .We Are Not Responsible For Any Import Tax Charged On Your Package.
Dear Customers,
Welcome to our online store! We offer new shipping cost chart. Please check it .Anything confused Please contact us freely. Thank You!
Order : After placing orders, please check your email here to get order confirmation! Our company system will send the order confirmation mall to you. It would take 7-9 business days to arrive at your door. Besides, We would need 2 days to process your orders and ship them out. We will send package number to you in 24-48 hours when get your order.
Order Cancellation
Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-10 hours after orders placing, so we are not always able to cancel an order after it is placed.If you want to cancel the order before we ship that we will charge you 10% payment commission of amount.Hope you can understand in this key point.
Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Exchanges Policy
We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.Before enjoying easy exchange & return policy,You must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition and not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
Exchanges order parcel ,We do not cover the shipping cost. So you will be responsible for all shipping and handling costs . Additionally, we recommend that you insurance for your own protection, as we cannot be responsible for lost shipments.
Return Policy
We are committed to your complete satisfaction . You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
If customers ask for refunding,we will collect 15% of restocking fees,and the freight won't be refunded(the freight of items we sent out the first time).The refunding time:We will return the payment to the customers account in 4-8 hours after we received the items.(The freight should also be paid by customers who sent the goods back.)
We do not cover the shipping cost of returns, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
All returned merchandise should be sent to the shipping address we email you after you get our feedback!
Friendly Notice:
The shipping & return policy is accordance with the Law in effect 01/01/2009.
If you did not receive your tracking number more than 3 days after you placing the order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
